Get on the list. Text BLULILY to 57838

FAQ/Returns

Thank you for supporting our small business! I am so thankful you are a part of the Blu Lily family!  Here are a few things to help make your shopping experience easier: 

We ship orders on Mondays, Wednesdays and Fridays. You will receive an email once your order has shipped that will include your tracking information. 

 

Local Pick up

Items may be picked up Monday to Friday 9-5 and Saturday 10:00-2 at Home & Light Valdosta located at 515 N. Saint Augustine Road Suite G. We now offer Hahira Pick up at Vertice at 100 S Church Street.

Shipping 

$5 flat rate shipping on all clothing orderse

$10 flat rate shipping on all orders that include shoes

Return Policy

We hope you love what you ordered. But in case you don't—perhaps it's a little too big or the style just isn't you, please send it back (unless a final sale item) for a store credit! There are a few requirements to note with the item(s) you wish to return: Make sure the items are in original condition; No make-up or deodorant marks, free of smells (perfume, cigarette, deodorant, detergent), un-altered, unwashed, free of pet hair and with tags still attached (when applicable). I BEG of you, please, please, do not attempt to return an item that does not meet the above criteria. There is nothing I hate more than having to reject a return. Returns made 7 or more days from drop off or customer delivery date will be rejected. (Shipping items must be post marked within 5 days of confirmed delivery shipper is responsible for return shipping costs) The most common reason for a return is that an item does not fit. I highly encourage you to try on your new item(s) as soon as you receive your order. BLU LILY PERMITS RETURNS UP TO SEVEN DAYS (remember shipping items must be post marked within 5 days with tracking) from the date of the original delivery confirmation. NO EXCEPTIONS. As soon as I receive the item and it is confirmed to be in original condition, I will issue you a store credit (less any shipping paid). Shoes must be returned in their original box and mailed back inside another box or wrapped in shipping paper. If there is any damage to the shoe box, shipping labels, packing tape. or any other markings on the outside of the shoe box it will not be accepted. The item will then be returned to the customer and is subject to a return shipping fee. Local returns may be dropped off at Home & Light Valdosta if orders meet the above criteria. If you are out of town and need to return an item please send to Blu Lily Boutique 8210 GA Hwy 122 W Hahira, Ga 31632

Please note: All items in Sale/Clearance, Flash Sales, and any sales/discounts are non-returnable, non-refundable and FINAL SALE!  These items CANNOT be returned for a refund, cannot be returned for a store credit or be exchanged!

FINALE SALE items: All items on sale/clearance items are final. All sales final on jewelry, graphic tee's, flash sale items, purses/wallets. Also any shapewear/athletic wear (all shapers, leggings, shorts), undergarments, hats and beanies. (for hygienic purposes) are final sale. 

Please contact us via Facebook or email at blulilyboutique@gmail.com with any questions. Thank you so much for shopping Blu Lily! 

XOXO- 

Blu Lily Boutique